Privacy Policy
Effective Date: 1st June, 2023
1. Introduction
Welcome to PEEPAL ESSENTIALS! We understand the importance of your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and purchase FMCG (Fast Moving Consumer Goods) products through our platform. By using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information: When you create an account or make a purchase on our website, we may collect personal information such as your name, email address, shipping address, billing address, telephone number, and payment details. We only collect information that is necessary to fulfill your orders and provide a seamless shopping experience.
2.2 Usage Information: We also collect non-personal information about how you interact with our website, including your IP address, browser type, operating system, and browsing activity. This information is collected through the use of cookies and similar technologies and helps us improve our website's functionality and customize your experience.
3. Use of Information
3.1 Order Fulfillment: We use the personal information you provide to process and fulfill your orders, including verifying your identity, processing payments, and delivering the products to your designated address.
3.2 Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.
3.3 Marketing Communications: With your consent, we may send you promotional emails or other marketing communications about our products, special offers, or events. You can opt-out of receiving these communications at any time by following the instructions provided in the emails or contacting us directly.
3.4 Website Improvement: We analyze the usage information we collect to improve our website's performance, enhance your shopping experience, and optimize our marketing efforts. This may include analyzing trends, tracking user preferences, and personalizing the content and advertisements you see on our website.
3.5 Legal Compliance: We may need to use or disclose your personal information to comply with applicable laws, regulations, or legal processes, or to protect our rights, safety, or the rights, safety, or property of our users or others.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Disclosures
We may share your personal information with trusted third parties who assist us in providing services to you, such as payment processors, shipping companies, and marketing partners. These third parties are obligated to keep your information confidential and use it only for the purposes specified by us.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children's Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.
8. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Policy periodically to stay informed about how we protect your privacy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us on our customer helpline number- 9772702211 or you can email us on @care@peepalessentials.com.